Privacy Policy
Version 1.0 Date: 20/11/2021
1) This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.rana-boulos-author.com (the “site”).
2) Your privacy is important to you and to Rana Boulos Author Limited. So we will protect the information you share with us. To protect your privacy, Rana Boulos Author Limited follows different principles in accordance with worldwide practices for customer privacy and data protection.
3) We will not sell or give away your name, mail address, phone number, email address or any other information to anyone.
4) We use state-of-the-art security measures to protect your information from unauthorized users.
5) Notice
a) We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you subscribe to email newsletters or purchase a book from our website. We use your Personal Information for four primary purposes:
i) To make the site easier for you to use by not having to enter information more than once.
ii) To help you quickly find products, promotions or any other information.
iii) To help us create content most relevant to you.
iv) To alert you on product arrivals, special offers, updated information and other news.
6) Consent
a) If you choose not to register or provide personal information, you can still use most of the site, but you will not be able to access areas that require registration.
b) If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Rana Boulos Author Limited products, promotions, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from us.
c) Rana Boulos Author Limited occasionally allows its other affiliated companies to offer our registered customers information about their products and services, using email only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
7) Cookies
It is not necessary to accept cookies to visit our website. However, if you would like to place an order or add an item to your shopping basket, you will need to set your browser to accept cookies so you can use the shopping basket and checkout functions.
8) What are Cookies?
Cookies and flash cookies are small files that are saved on your data carrier which store specific information about your preferred settings and any other data that our system needs when interacting with your browser. There are two different kinds of cookies: session cookies, which are deleted the moment you quit your browser; and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or, in some cases, permanently. Cookies help us to tailor our website to suit you and to reflect your tastes and your browsing habits. They also allow us to save any information you have entered so you don’t have to enter it all again the next time you visit.
9) What Kind Of Cookies Do We Use?
Most of the cookies we use are session cookies which are deleted at the end of your browser session. We use these to allow you to use our shopping basket function across more than one page of our site. We do use some cookies that remain on your computer after you have quit your browser. This kind of cookie enables our system to recognize that you’ve visited our website before and to remember which settings and products you preferred. These temporary/permanent cookies have a lifespan of around one month to two years, after which they will be automatically deleted. These cookies allow us to collect and analyze data to come up with strategies to improve our website. This makes our website easier for our customers to use and helps us to provide you with personal recommendation of products you may like. Our aim is to offer you a fun, easy shopping experience on a website that is tailored to your tastes.
10) What Kind Of Information Is Stored In Cookies?
The cookies used by www.rana-boulos-author.com are never used to store any personal information.
Therefore our cookies cannot be traced back to an individual user. Once a cookie is activated, it is given an ID number, which is solely used for internal reference and cannot be used to identify the user or access any personal information, such as your name or IP address. The anonymized information we receive from the cookies allows us to assess which pages of our site are visited the most and see which products were most popular and so on.
11) What Is On-Site Targeting?
The www.rana-boulos-author.com website gathers information that could be useful in tailoring our adverts and online offer to our customers. This information is not used to identify you as a user; it is solely used for the optimization of our website. Information collected by our cookies is not stored with our customer’s personal information or order information, it is only used to provide our users with adverts and/or notification of offers and services that are suited to their individual tastes, using click stream analysis (e.g. adverts for reduced trainers if a customer has been browsing our sports shoe selection). Our goal is to provide you with a shopping experience suited to your tastes and shopping preferences.
12) Re-Targeting
Our website uses retargeting, which allows us to make our online offer more interesting for you.
Retargeting technology means we can advertise recently viewed and related products on our partners’ websites, meaning our adverts, even on other companies’ sites, are relevant to what you would like to see. We do this by analyzing user behavior from data collected by our cookies. Even this kind of information is anonymous, with no personal information being stored and no user profiles.
13) Declaration Of Consent
I hereby give permission for my user information to be stored on cookie files. I also allow these files to remain on my computer after I have ended my browser session so they may be used upon my next visit to the website. I reserve the right to retract this permission by changing my browser setting to refuse cookies.
14) How Can I Prevent Cookies From Being Stored On My Computer?
You can change the settings in your browser to ask for your permission every time a cookie tries to access your computer. Usually, your browser’s help section will provide information on how to change your cookie settings. We recommend only changing the browser setting for your profile on shared computers.
15) This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
16) Access
a) We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the profile page. There, you can:
i) View and edit personal information you have already given us.
ii) Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by e-mail.
iii) Sign up for electronic newsletters about our promotions and products.
b) Once you register, you won’t need to do it again. Wherever you go on the site, your information
stays with you.
17) Security
a) www.rana-boulos-author.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.rana-boulosauthor.com cannot guarantee the security of any information that is disclosed online.
b) We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you are utilizing secure server software SSL, which encrypts your personal information before it is sent over the Internet. SSL is one of the safest encryption technologies available.
c) In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
d) Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United Arab Emirates or any other country where Rana Boulos Author Limited, its subsidiaries, affiliates or agents are located.
e) You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so we request you not to share these with others.
18) Your Rights
a) If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
b) Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
19) Enforcement
If for some reason you believe Rana Boulos Author Limited has not adhered to these principles, please notify us by email at [email protected], and we will do our best to determine and correct the problem promptly. Please be sure to put the words Privacy Policy are in the subject line.
20) Customer Profiles
a) Every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
b) When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. This enables you to have seamless travel across the site, allowing you to order free newsletters, and visit premium sites without having to fill out registration forms with information you have already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.
c) What we do with the information you share:
i) When you join us, you provide us with your contact information, including full name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting products that we offer. When you order from us, we ask for your credit card information and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, you can save billing information in case you want to order from us again, but we don’t use this information again without your permission.
ii) All credit/debit cards’ details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.
iii) www.rana-boulos-author.com will not pass any debit/credit card details to third parties.
d) www.rana-boulos-author.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
e) We frequently hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
f) Rana Boulos Author Limited will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the letter of the law or comply with legal process served on Rana Boulos Author Limited or the site; (b) protect and defend the rights or property of Rana Boulos Author Limited and its associated Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Rana Boulos Author Limited , its Websites, or the public.
21) How To Opt-Out
We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.
22) Changes To This Policy
The Privacy Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
If we make changes to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.
23) Contact Us
For information about how to contact Rana Boulos Author Limited please visit our contact page or e-mail us at [email protected]
